Last Updated: June 9, 2018
Texas Wine Lover is a United States limited liability company subject to the laws of the United States. The United States may not offer a level of privacy protection as great as that offered in other jurisdictions.
When visitors leave comments on the site, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
To avoid spam, the following information is sent to an automated spam detection service for the sole purpose of spam checking: commenter’s IP address, user agent, referrer, and Site URL.
To assist with sending us your requested information, we use contact forms to collect and store your personal information on our website and/or to email us. We keep contact form submissions for customer service purposes, but do not use the information submitted through them for marketing purposes.
Some cookies called session cookies allow websites to link the actions of a user during a browser session. They may be used for a variety of purposes, such as remembering what a user has put in their shopping cart as they browse a website. Session cookies also permit users to be recognized as they navigate a website so that any item or page changes they make are remembered from page to page. Session cookies expire after a browser session; thus, they are not stored long term.
If you leave a comment on our site you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment.
We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
For information about opting out of Gourmet Ads and ad serving partners please visit http://www.gourmetads.com/about/privacy-policy.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
We use Google Analytics to record information about the pages a user has seen, for example the URL of the page, time of day, device used, etc. The information that we collect anonymized and sent to Google Analytics for analysis. Google Analytics mainly uses first-party cookies to report on visitor interactions on this website. Learn more
Google Analytics also collects Internet Protocol (IP) addresses to provide and protect the security of the service, and to give website owners a sense of which country, state, or city in the world their users come from (also known as “IP geolocation”). See this page for Google Analytics security and usage of data. You can also opt-out of Google Analytics here.
Our direct advertising plugin stores the visitors IP Address for a limited time. Other than that, statistics are anonymous.
Who we share your data with
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential. This includes products we sell via dropshipping. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.
You may have to provide a credit card to buy products and services from our website. We use third-party billing services and have no control over these services. We use our commercially reasonable efforts to make sure your credit card number is kept strictly confidential by using only third-party billing services that use industry-standard encryption technology to protect your credit card number from unauthorized use. However, you understand and agree that we are in no way responsible for any misuse of your credit card number.
Visitor comments may be checked through an automated spam detection service.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
Our direct advertising plugin stores IP addresses for up to 24 hours to track impressions and clicks. If the plugin is working properly, this data is removed after 24 hours. These records are not easily accessible by end-users. Website administrators also have no direct access to this data. The cleanup is governed by wp-cron.
Google Analytics anonymous data is not automatically expired.
What rights you have over your data
If you are in the European Union and you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Our shopping cart collects personal data from customers which can be used to conditionally disable specific shipping and payment options. This is only used on our website.
Childrens Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act). We do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.
How we protect your data
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway provider’s database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.
After a transaction, your private information (e.g., credit cards number) will not be stored on our servers.
We reserve the right to change this privacy notice at any time. If our company decides to change this privacy notice, we will post those changes on our website so that our users and customers are always aware of what information we collect, use, and disclose. In all cases, your continued use of our website, services, and products after any change to this privacy notice will constitute your acceptance of such change.
What data breach procedures we have in place
Upon becoming aware of a security incident, Texas Wine Lover shall notify its customers, users, and newsletter subscribers without undue delay and shall provide timely information relating to the security incident as it becomes known or as is reasonably requested by customers, users, and newsletter subscribers.
Return and Exchange Policy
Texas Wine Lover® stands behind everything we sell. If you are not completely satisfied with a purchase, you may return it within 30 days of the original ship date for a prompt refund or exchange.
Returning or Exchanging Items
First, please send an email to: [email protected], requesting a return authorization number (RAN). Include with your request the following: a copy of your receipt and a brief description of why you are seeking to return or exchange the purchase. Upon review of the material and in accord with our return and replacement policies, you will receive a RAN (return authorization number) by email. You will also be provided with the address to return your item to. Be certain to write the RAN next to the shipping label before sending.
You can return the item by USPS, FedEx, or UPS.
- You must include a copy of your proof of purchase for all returns and exchanges.
- Shipping charges, both to and from the customer are the responsibility of the customer.
- Refunds will be for the full purchase price of the item and will not include shipping.
- We will notify you via email when your product is shipped and provide a tracking number.
- Most orders are shipped within 48 hours of receipt of the order, excluding legal holidays and weekends.
- We will notify you by email if we encounter delays or are unable to ship your order.
- Please note that we will ship your order by the most appropriate shipping method. Some carriers may require you to sign for the shipment and they may not leave it at the door.
Texas Wine Lover
10924 Grant Rd, #536
Houston, TX 77070